Platform Access and Services Agreement
(Terms of Use and User Terms and Conditions)
1. Introduction
1.1 Redica Systems, Inc., a Delaware corporation (“Redica”, “Us”, or “We”), operates Redica.com along with related websites (the “Site”), mobile applications, and other services provided by Us (collectively, the “Services”). The Services include access to a data analytics platform built for life sciences companies to provide product quality and reduce regulatory risk.
1.2 By accessing or using the Services, you, as either an individual or, as a representative of a company or business entity if You are using a company or business entity email as your contact information (“You”), agree to all of the terms and conditions in this Platform Access and Services Agreement, which are a legally binding contract between You and Us, including our Privacy Policy (covering how we collect, use, share, track and store your personal information and Your use of the Services and the Site) and, if applicable, our Supplier Data Network Addendum and Data Processing Agreement (collectively, the “Agreement”). If you purchase Services from us, you also agree to any terms or conditions contained in an order form provided by Us detailing the Services you have purchased, which shall become part of this Agreement (an “Order Form”). In the event of a conflict between these terms and conditions, our Privacy Policy, our Supplier Data Network Addendum, our Data Processing Agreement, or an Order Form, the following order of precedence shall govern: (1) Order Form, (2) Data Processing Agreement, (3) Privacy Policy, (4) Supplier Data Network Addendum, and (5) this Platform Access and Services Agreement. In the event that you do not agree to this Agreement, then do not access, purchase or otherwise use any of the Services, and do not upload or otherwise provide any Content. We and You are the only parties to this Agreement and there are no third-party beneficiaries to the Agreement. This Platform Access and Services Agreement amends, restates, replaces, and supersedes in all respects all versions of Redica’s Terms of Use and User Terms and Conditions in effect prior to the Effective Date of this Platform Access and Services Agreement.
2. The Services
2.1 Permitted Use. You may use the Services during the term of this Agreement in accordance with any applicable Order Form solely for Your internal business purposes that are supported by the Content or material to which they relate; provided that, if You are using the Services in your role as an employee of an academic institution, You may use the Services for your academic research purposes.
2.2 Supplier Data Network. If You access or use the portion of the Services (hereinafter referred to as the “Data Network Services”) that collects and provides access to (i) audit reports, supplier quality information, and related data (collectively, “Network Data”) and (ii) other documents or files that may be provided incidental to or part of the Data Network Services (“Related Documents”), Your access and use of the Data Network Services will be governed by our Supplier Data Network Addendum, which is incorporated herein by reference, in addition to the other terms and conditions of the Agreement.
2.3 Limitations. You agree to the following limitations and obligations in Your use of the Services:
(i) You are legally permitted to enter this Agreement and that, if using the Services on behalf of a business entity, you are authorized to bind such entity contractually to the terms of this Agreement.
(ii) You will comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;
(iii) You will, when posting Content, ensure that i) all Content is relevant to the discussion or topic to which you are contributing, ii) all Content is both accurate and not misleading, and iii) that you have the necessary intellectual property rights to provide the Content and to grant the license to such Content as described in Section 4.
(iv) You will keep your contact information up to date within the Service and you will maintain the security and confidentiality of any username and password you use within the Service, for the avoidance of doubt, this prohibits you from sharing your username or password with any other person or entity;
(v) You will neither use the Services to compete with us nor will You use them for any purpose other than those permitted under Section 2.1; for the avoidance of doubt, this prohibits Your use of the Services for building a library of the documents provided to You via the Services;
(vi) You will not rent, lease, lend, sell, sublicense, assign, distribute, publish or otherwise transfer or make available rights or access in or to the Services to any third party;
(vii) You will not use the Services manually or in an automated fashion, to excessively download any material or Content available through the Services, as determined in our sole discretion, nor will You develop, support or use software, devices, scripts, robots, artificial intelligence, or any other means or processes (including without limitation crawlers, browser plugins and add-ons, or any other technology) to scrape the Services or otherwise copy Licensed Works (as defined below) or Content from the Services or to analyze the data or Content from the Services;
(viii) You will not reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Services or any related technology;
(ix) You will not post or upload Content that is harassing, defamatory, abusive, threatening, obscene, harmful, tortuous, libelous, or invasive of another’s privacy or includes any unauthorized advertising, promotional materials, chain letters, spam, junk mail, or any other type of mass e-mail to people or entities that have not agreed to be part of such mailings; and
(x) You will not upload or post Content that contains any digital worms, viruses, or other harmful, disruptive, or destructive files, code, or programs.
2.4 Changes to the Service. We may change, suspend or end the Services or any portion of them at any time without liability to You, or change and modify prices prospectively at our discretion, in each case by indicating such changes on the Site which constitutes notice to You. Such changes shall become effective upon your use of the Services following our notice to you, as indicated above.
2.5 Proprietary Data. You acknowledge that the Service includes access to data, documents, reports and analytics that (a) are an original compilation protected by applicable copyright laws; (b) We have dedicated substantial resources to collect, manage and compile; and (c) contain trade secrets of Redica. Accordingly, without limiting Section 2.3 above, You agree to the following limitations and obligations in Your use of all data documents provided through the Service (collectively, “Licensed Works”):
(i) You may only use the Licensed Works during the term of this Agreement and solely for Your internal business purposes. Upon expiration or termination of this Agreement, you will immediately delete all copies of Licensed Works and extracts thereof in your possession or control.
(ii) You may not copy, extract, cache or otherwise download Licensed Works, including for storage on or sharing through Your internal systems.
(iii) You may not provide the Licensed Works to any third party without Redica’s prior written consent in each such case.
(iv) You may not upload the Licensed Works to, or otherwise use the Licensed Works as inputs for to artificial intelligence systems, or use the Licensed Works to train any machine learning algorithms or other artificial intelligence applications.
3. Term, Termination, and Suspension.
3.1 Term. This Agreement will remain in effect for the longer of i) the period of time you make use of the Services; ii) for so long as you provide Content to Us; or iii) for so long as an Order Form remains in effect. Order Forms shall continue for the time period stated within them and shall auto renew for 12 months periods unless either party provides 30 days advance written notice of its intent to not renew the Order Form.
3.2 Termination. You may terminate this Agreement by ceasing all use of the Services, ceasing all uploading or other provision of Content to Us, and, if you have entered an Order Form, by notifying us in writing of your desire to terminate the Agreement. In the event you terminate an Order Form prior to its expiration date, you will not receive a refund on the prorated amount of your payment for the period of Service not provided, and you will not be relieved of any payment obligations from the Order Form. We may terminate this Agreement i) by ceasing to provide the Services and, in the event that You have paid for any Services, we will refund a prorated amount of your payment for the period of Service not provided, or ii) if You have breached any term of this Agreement and failed to cure such breach within 5 days of our notice to You sent to the contact information you have provided in the Service. Sections 2, 4, 6, 7, 8, 9, and 10 will survive the termination of this Agreement.
3.3 Suspension. We may suspend Your use of the Service, in our sole discretion, if we believe that i) You have violated any of the terms of this Agreement, or ii) Your user credentials have been compromised.
4. Intellectual property
4.1 Content. “Content” means all content, including any text, images, documents, photos, audio, video, and all other forms of data or communication that You upload, post, or otherwise provide or submit to Us via the Service, but excluding personally identifiable information such as Your name or email address. As between You and Us, all Content shared by You is owned by You and you are solely responsible such Content. By providing Content to Us, You represent and warrant that you have sufficient rights to provide such Content to Us without the infringement or violation of any third-party rights or applicable law.
4.2 License to Content. By providing Content you hereby grant Us a perpetual, irrevocable, non- exclusive, transferable, royalty-free, fully sublicensable, fully paid-up, worldwide license and right to use, modify, copy, reproduce, publish, distribute, publicly perform or display, adapt, translate, create derivative works, archive, store, upload, share, post, sublicense, or otherwise make available Your Content in any form and through any media of any kind now known or later developed, for any purpose, with or without attribution.
4.3 Our Intellectual Property. We reserve all of our intellectual property rights in the Services, the Licensed Works and the Site. Using the Services does not give you any ownership in our Services or the Licensed Works made available through our Services or the Site. Trademarks and logos used in connection with the Services are the trademarks of their respective owners. Redica Systems, Redica, FDAzilla, Govzilla, other “zilla” logos, and other Redica trademarks, service marks, graphics, and logos used for our Services are trademarks or registered trademarks of Ours. You may not use or display any trademarks, service marks, logos, or designs owned by Us without our prior written consent.
4.4 Feedback. You may provide suggestions about Our Services (“Feedback”). If You provide Feedback, we may use it without restriction and without obligation to You.
5. Payment
5.1 As consideration for the Services, You will pay any fees specified within an Order Form no later than 30 days after You have received our invoice. Past due balances will accrue interest per month at 1.5% or at the maximum applicable statutory rate, whichever is lower. You are responsible for any tax, tariff, customs duty, surcharge, or other fee imposed by law or regulation in connection with the Services.
6. Limitation of Liability
6.1 Disclaimer. AS PART OF THE CONSIDERATION FOR THE SERVICES PROVIDED UNDER THIS AGREEMENT AND, EXCEPT AS PROHIBITED BY LAW WE ARE NOT LIABLE (WHETHER IN CONTRACT, TORT OR UNDER ANY OTHER FORM OF LIABILITY AND IRRESPECTIVE OF WHETHER YOU OR SOMEONE ELSE HAS INFORMED US OF THE POSSIBILITY OF SUCH LIABILITY) TO YOU OR OTHERS FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY INACCURATE DATA, INFORMATION OR CONTENT, LOSS OF DATA, CONTENT, INFORMATION, PROFITS OR REVENUES, RELATED TO THE SERVICES.
6.2 Limitation. IN NO EVENT SHALL OUR LIABILITY EXCEED, IN THE AGGREGATE FOR ALL CLAIMS, AN AMOUNT THAT IS THE LESSER OF (A) THE FEES FOR THE MOST RECENT 12 MONTH PERIOD THAT YOU PAID FOR THE SERVICES, IF ANY, OR (B) USD $1,000.
6.3 Materiality and Survival. THIS LIMITATION OF LIABILITY IS A MATERIAL INDUCEMENT FOR US TO ENTER INTO THIS AGREEMENT AND IS INTENDED TO SURVIVE A FINDING BY A COURT OR ARBITER THAT THE EXCLUSIVE REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.
7. Warranty; Disclaimer
7.1 Each party hereto represents and warrants that (a) it is duly organized, validly existing, and in good standing under the Laws of the jurisdiction of its incorporation or other organization, (b) it has the full right, power, and authority to enter into and perform its obligations and grant the rights, licenses, consents, and authorizations it grants or is required to grant under the Agreement; (c) when executed/electronically accepted and delivered by both parties, the Agreement will constitute the legal, valid, and binding obligation of such party, enforceable against such party in accordance with its terms, and (d) such party will comply with applicable law in performing its obligations and exercising its rights hereunder, including in connection with Your use of the Services and any results of the Services.
7.2 EXCEPT FOR ANY WARRANTIES THAT CANNOT BE EXCLUDED BY LAW, THE SERVICES (INCLUDING CONTENT AND LICENSED WORKS) ARE PROVIDED SOLELY ON AN “AS IS” AND “AS AVAILABLE” BASIS AND WE DO NOT GUARANTEE THAT THE SERVICES WILL BE UNINTERRUPTED OR THAT THEY ARE ERROR FREE. WE DISCLAIM ALL EXPRESS, IMPLIED OR STATUTORY WARRANTIES AND REPRESENTATIONS INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY OF DATA, AND NONINFRINGEMENT.
8. Indemnification
8.1 You agree to defend, indemnify, and hold Us and Our affiliates, directors, officers, employees and agents harmless from and against any demands, loss, liability, claims, damages or expenses (including reasonable attorneys’ fees and costs), made against Us by any third party due to, arising out of, or related to (i) Your use of the Services, (ii) any Content You use or distribute outside of the Site, or, within the Site, post, upload, or transmit, and (iii) Your breach of this Agreement.
9. Confidentiality
9.1 Confidential Information. For the purposes of this Agreement, “Confidential Information” means any information, in any form or medium (whether oral, written, electronic, or other) disclosed to You by Us or on Our behalf that We consider confidentiality or proprietary or that should by its nature be considered confidential, including without limitation, Our technology, trade secrets, know-how, business operations, plans, strategies, customers, and pricing, and information with respect to which We have contractual or other confidentiality obligations to another party, in each case whether or not marked, designated, or otherwise identified as “confidential.” Without limiting the foregoing, the Services and the underlying data are our Confidential Information.
9.2 Exclusions. Notwithstanding anything to the contrary in Section 9.1, Confidential Information does not include information that: (a) was rightfully known to You without restriction on use or disclosure prior to such information’s being disclosed or made available to You in connection with this Agreement; (b) was or is received by You on a non-confidential basis from a third party that was not known to You to be under any obligation to maintain its confidentiality; or (c) was or is independently developed by You without reference to or use of any Confidential Information.
9.3 Protection of Confidentiality. You shall not use the Confidential Information for any purpose except as expressly permitted under this Agreement. You shall not disclose, or permit to be disclosed, either directly or indirectly, any Confidential Information except to Your employees who: (i) need to know such Confidential Information for purposes of exercising Your rights under and in accordance with the Agreement; (ii) have been informed of the confidential nature of the Confidential Information and your obligations under this Section 9; and (iii) are bound by confidentiality and restricted use obligations at least as protective of the Confidential Information as the terms set forth in this Section 9. You shall safeguard all Confidential Information from unauthorized use, access, or disclosure using at least the degree of care You use to protect Your similarly sensitive information and in no event less than a reasonable degree of care, shall promptly notify Us of any unauthorized use or disclosure of Confidential Information, and cooperate with Us to prevent further unauthorized use or disclosure.
10. General
10.1 Change. We may make changes to this Agreement from time to time at our sole discretion by updating by posting the updated Agreement to the Site and specifying the effective date of the new version of the Agreement. Your continued use of the Services following the posting of a new version of the Agreement constitutes your acceptance of any such changes. Accordingly, whenever you visit the Site, you should check to see if a new version of the Agreement has been posted.
10.2 Assignment. You may not assign this Agreement without our prior written consent. You agree that we may assign this Agreement, without your consent, to any affiliate of ours or to anyone who purchases Us, substantially all of our assets, or the Services that you use.
10.3 Severability. If any provision of this Agreement is found by a court of competent jurisdiction to be contrary to law, the provision shall be modified by the court and interpreted so as to best accomplish the objectives of the original provision to the fullest extent permitted by law, and the remaining provisions of the Agreement shall remain in effect.
10.4 Governing Law, Jurisdiction, Trial. This Agreement and the resolution of any dispute related to this Agreement or the Services is governed by and construed in accordance with the laws of Delaware without giving effect to any principles of conflicts of law. Any legal action or proceeding between Us and You related to the Agreement will be brought exclusively in a federal or state court of competent jurisdiction sitting in the state of Delaware, United States, and You and We agree to submit to the personal and exclusive jurisdiction of such courts. We and You waive any right to a jury trial in connection with any action arising out of or related to this Agreement.
10.5 Waiver. Neither We nor You waive our respective rights to enforce a breach of this Agreement by virtue of having failed to enforce or having waived a previous breach of this Agreement.
10.6 Subcontractors. We have the right to use subcontractors, without notice to you or consent from you, to perform any part of the Services or fulfill our other obligations under the Agreement.
10.7 Attorney’s Fees. In any action to enforce this Agreement, the prevailing party shall be entitled to attorneys’ fees and costs, in addition to such other damages as may be awarded.
10.8 Notice. You agree that We will provide notices and messages to you either using the Services or to the contact information you provided us through your use of the Services; consequently, You agree to keep Your contact information up to date. You agree to provide us legal notices at the following address:
Redica Systems, Inc.
Attention: Contracts Administrator
1905 Marketview Dr., Suite 205
Yorkville, IL 60560
Effective Date: April 24, 2025, Version 5.